Dr.Web AV-Desk Νέα Προϊόντα Downloads Επικοινωνία Υποστήριξη
 


Σφάλμα στο Dr. Web Security Suite 6.0 agent

Doctor Web reports that due to an error on April 5, 2011 from 14:30 to 17:00 GMT Dr.Web AV-Desk components were available as updates for Dr.Web Desktop Security Suite 6.0. At 17:00 GMT they were replaced with relevant Dr.Web Desktop Security Suite components; however, the agent service wouldn't launch (the anti-virus reported agent components updating error) on machines that managed to update the anti-virus software before that time.

Currently agent operation can be restored with the esavd_repair.exe utility. If the agent service will not start, administrators of Dr.Web Desktop Security Suite 6.0 should follow these steps:

  1. Update the server repository to the latest version.
  2. Launch the esavd_repair.exe utility with administrative privileges on the computer with the agent installed.
  3. Wait for a reboot prompt and restart the system.

Doctor Web offers its apologizes for this issue. Technical support engineers provide solution guidelines to customers.

Twenty-four hour support hotline: +7 (495) 789-45-86.

Dr.Web  |   AV-Desk  |   Νέα  |   Προϊόντα  |   Downloads  |   Επικοινωνία  |   Υποστήριξη

Doctor Web ©
2003 — 2010

Doctor Web is a Russian IT-security solutions vendor. Dr.Web anti-virus software has been developed since 1992. The leader on the Russian IT security services market, Doctor Web has been the first vendor that offered an anti-virus as a service in Russia. The company also offers proven anti-virus and anti-spam solutions for businesses, government entities, and personal use. We have a solid record of detecting malicious programs, and we adhere to all international security standards. Doctor Web has received numerous certificates and awards; our satisfied customers spanning the globe are clear evidence of the complete trust customers have in our products.


Powered by PenguinCity sa, Doctor Web distributor, tel:(+30) 210 38 25 413

Created by Webelements